Your shopping cart is empty!
Thank you for your interest in our collection! It is essential to check the Estimated Delivery Date on this page for your location before placing an order.
1: What does the Estimated Delivery Date mean?
The Estimated Delivery Date is a reference for understanding when you can expect your order to arrive. This date gives you an estimated timeframe for when you can anticipate the arrival of your order. Please note that this date is an approximation and may vary due to factors beyond our control.
At Eleventh, all our products are exclusively made-to-order and pre-order basis. Please note that our dress collection and wedding products typically require 5 - 7 weeks for estimated arrival, depending on your location and the wedding season (extra 3 weeks lead time during holidays and peak wedding seasons).
2: Why is the Estimated Delivery Date important?
Planning ahead and considering the Estimated Delivery Date ensures you have sufficient time for your dress to be crafted, shipped, and any potential alterations that may be needed upon receiving it.
3: Can I cancel or request a refund after payment if the Estimated Delivery Date doesn't suit my timeline?
Cancellation and refund options are strictly not available once payment has been made. We recommend thoroughly reviewing the Estimated Delivery Date and planning accordingly to align with your event or occasion. If you have specific timeline requirements, it's advisable to place your order well in advance to ensure your dress arrives on time.
4. Do you have ready stock available for immediate purchase?
We do not maintain a ready stock of our dresses and wedding products. All our collections are pre-order basis or made-to-order to meet your specific preferences and measurements. While we understand that some occasions may require quick delivery, we advise planning ahead and placing your order in advance to ensure your order arrives in a timely manner.
5. Do you offer a rush option?
Currently, rush shipping is not available at this time.
6. What is your recommended ordering timeframe for wedding events?
For peace of mind and plenty of lead time, we strongly recommend placing your order at least 4 months before your scheduled event. This allows ample flexibility in your timeline to account for unforeseen events or potential delays. It is important to take into consideration alterations that may be needed upon receiving the dress to ensure an ideal fit.
Wedding Tips:
When pre-ordering, it's advisable to plan for extra timeframe in case your bridesmaids need to get alteration at a local tailor. For more details, please refer Measurement Guide.
7. Can I get an estimated delivery date for my pre-order?
Before finalizing your purchase, please review the Estimated Delivery Date provided below. This date is an approximation and may vary due to factors beyond our control.
Applicable for Custom Sizing, Custom Color, Personalized Bridal Robes, Bridal Veil, Bridal Hanger, Wedding Mask, and Loungewear
*ETD: Estimated delivery date of your pre-order; to arrive at your doorstep.
*Example: If you pre-order online between Jan 1 - Jan 8, you can expect to receive it by March 1 (West Malaysia), March 7 (East Malaysia), or March 13 (International).
|
YOUR PRE–ORDER DATE |
ETD (West Malaysia) |
ETD (East Malaysia) |
ETD (International) |
|
Before Dec 31, 2022 |
February 23 |
March 1 |
March 7 |
|
Jan 1 – Jan 8 |
March 1 |
March 7 |
March 13 |
|
Jan 9 – Jan 15 |
March 8 |
March 14 |
March 20 |
|
Jan 16 – Jan 22 |
March 15 |
March 21 |
March 27 |
|
Jan 23 – Jan 29 |
March 15 |
March 21 |
March 27 |
|
Jan 30 – Feb 5 |
March 22 |
March 29 |
April 4 |
|
Feb 6 – Feb 12 |
March 22 |
March 29 |
April 4 |
|
Feb 13 – Feb 19 |
March 30 |
April 5 |
April 11 |
|
Feb 20 – Feb 28 |
April 4 |
April 11 |
April 18 |
|
Mar 1 – Mar 5 |
April 11 |
April 18 |
April 27 |
|
Mar 6 – Mar 12 |
April 28 |
May 9 |
May 15 |
|
Mar 13 – Mar 19 |
April 28 |
May 9 |
May 15 |
|
Mar 20 – Mar 26 |
May 8 |
May 15 |
May 22 |
|
Mar 27 – Apr 2 |
May 16 |
May 23 |
May 29 |
|
Apr 3 – Apr 9 |
May 22 |
May 26 |
June 1 |
|
Apr 10 – Apr 16 |
May 25 |
May 31 |
June 6 |
|
Apr 17 – Apr 23 |
May 31 |
June 7 |
June 13 |
|
Apr 24 – Apr 30 |
June 1 |
June 8 |
June 14 |
|
May 1 – May 7 |
June 7 |
June 13 |
June 19 |
|
May 8 – May 14 |
June 14 |
June 20 |
June 26 |
|
May 15 – May 21 |
June 21 |
June 27 |
July 6 |
|
May 22 – May 28 |
June 28 |
July 6 |
July 12 |
|
May 29 – June 4 |
July 6 |
July 12 |
July 18 |
|
June 5 – June 11 |
July 12 |
July 18 |
July 25 |
|
June 12 – June 18 |
July 21 |
July 27 |
Aug 3 |
|
June 19 – June 25 |
July 27 |
Aug 3 |
Aug 9 |
|
June 26 – July 2 |
Aug 2 |
Aug 8 |
Aug 14 |
|
July 3 – July 9 |
Aug 9 |
Aug 15 |
Aug 21 |
|
July 10 – July 16 |
Aug 16 |
Aug 22 |
Aug 28 |
|
July 17 – July 23 |
Aug 22 |
Aug 28 |
Sep 4 |
|
July 24 – July 30 |
Aug 29 |
Sep 5 |
Sep 11 |
|
July 31- Aug 6 |
Sep 6 |
Sep 12 |
Sep 18 |
|
Aug 7 – Aug 13 |
Sep 13 |
Sep 19 |
Sep 25 |
|
Aug 14 – Aug 20 |
Sep 20 |
Sep 26 |
Oct 3 |
|
Aug 21 – Aug 27 |
Sep 27 |
Oct 4 |
Oct 10 |
|
Aug 28 – Sep 3 |
Oct 13 |
Oct 19 |
Oct 25 |
|
Sep 4 – Sep 10 |
Oct 20 |
Oct 26 |
Nov 1 |
|
Sep 11 – Sep 17 |
Oct 27 |
Nov 2 |
Nov 8 |
|
Sep 18 – Sep 24 |
Nov 2 |
Nov 8 |
Nov 15 |
|
Sep 25 – Oct 1 |
Nov 9 |
Nov 17 |
Nov 23 |
|
Oct 1 – Oct 8 |
Nov 16 |
Nov 22 |
Nov 28 |
|
Oct 9 – Oct 15 |
Nov 21 |
Nov 27 |
Dec 1 |
|
Oct 16 – Oct 22 |
Nov 27 |
Dec 1 |
Dec 7 |
|
Oct 23 – Oct 29 |
Nov 30 |
Dec 6 |
Dec 13 |
|
Oct 30 – Nov 5 |
Dec 6 |
Dec 13 |
Dec 19 |
|
Nov 6 – Nov 12 |
Dec 14 |
Dec 20 |
Dec 27 |
|
Nov 13 – Nov 19 |
Dec 20 |
Dec 27 |
Jan 3, 2024 |
|
Nov 20 – Nov 26 |
Dec 28 |
Jan 4 |
Jan 10 |
|
Nov 27 – Dec 3 |
Jan 10, 2024 |
Jan 16 |
Jan 22 |
|
Dec 4 – Dec 10 |
Jan 17, 2024 |
Jan 23 |
Jan 29 |
|
Dec 11 – Dec 17 |
Jan 23, 2024 |
Jan 29 |
Feb 2 |
|
Dec 18- Dec 24 |
Jan 30, 2024 |
Feb 5 |
Feb 9 |
|
Dec 25 – Dec 31 |
Feb 26, 2024 |
March 1 |
March 7 |
IMPORTANT: We aim to meet these estimates; but occasionally, unforeseen inventory challenges, shipping delays from manufacturers, or force majeure events, such as extreme weather conditions, deliveries may take a little longer. We strongly suggest allowing yourself plenty of wiggle room (best to order four months before the event), with enough time to ensure fit, and alteration that may be needed upon receiving the dress, etc.
8. Can I request to expedite my order after I've already made the purchase?
Currently, we do not offer expedited production or expedited shipping options. We highly recommend you to carefully review the Estimated Delivery Date for your location before placing your order to ensure it aligns with your event timeline. It's important to allow sufficient time for your dress to be tailored, shipped, and any necessary alterations to be made upon receiving it. We strive to maintain the quality and consistency for all our customers, and this may require a specific amount of time.
Notes: Cancellation and refund are strictly not allowed once payment has been made.
PRO Tips:
When should I order my dress?
Please note: Eleventh shall not be held liable for any delivery delays that extend beyond the scheduled event or for potential alterations needed if orders are placed in close proximity to the event date. We encourage customers to carefully review the Estimated Delivery Date policy before finalizing their order.
Wedding Tips: Stress-Free Bridesmaid Dress Shopping
.png)
